REALITY CLICK

Effortless communication with your customer

Reality Click app
Feature1:Text message with link

1

Send link to customer via SMS

When service starts, customer gets an SMS with a link. This link points to a custom webpage.

Customer does not need to download any application or to sign in to any webpage. The connection is instant.

Feature2:Status bar

2

Let customer follow progress

Through the web page, customer can follow the status of the on-going service.

Feature3a:Notification message with link Feature3b:Customer input for a question

3

Reach your customer when needed

Send pictures and questions to customer during the service.

Customer will get a notification SMS with the same link. The webpage can contain questions and pictures to customer. Customer can answer simply by a push of a button.

This way the customer is able to answer even if she/he is not able to answer a call.

Feature4:Customer feedback

4

Gather feedback

Include a simple feedback gathering tool to the webpage.

Feature1:Channel for upsells

5

Market other services through the same channel

The channel can be used for upselling during the service. Give the customer an easy way to browse through your other offerings.

EXAMPLE 1/2

Customized for maintenance service. In this concept the customer is waiting for his/her car to be ready from maintenance.

EXAMPLE 2/2

Customized for a situation where a customer is waiting for an order to arrive to his/her local home supplies store